TERMS & CONDITIONS
LAST UPDATED: 19/10/26
Welcome to RAE BODY.
This website is operated by RAE BODY. Throughout this website, the terms “we”, “us” and “our” refer to RAE BODY.
By accessing our website, browsing our collections or purchasing our products, you agree to these Terms of Service (“Terms”). These Terms apply to all visitors and users of our website, including customers, browsers and contributors of content.
By using this website, you confirm that you are at least the age of majority in your state or territory of residence, or that you have provided consent for any minor dependants using this website.
You agree to use our website and products only for lawful purposes and in accordance with applicable laws and regulations.
You must not introduce viruses, malicious code or any material that could compromise the security or functionality of our website.
We reserve the right to restrict or terminate access where these Terms are breached.
Please read these Terms carefully before using our website. If you do not agree with them, you should not access or use our services.
Our online store is hosted by Shopify Inc., which provides the ecommerce platform through which we offer our products and services.
ONLINE STORE TERMS
By using this website, you confirm that you are at least the age of majority in your state or territory of residence, or that you have provided consent for any minor dependants using this website.
You agree to use our website and products only for lawful purposes and in accordance with applicable laws and regulations.
You must not introduce viruses, malicious code or any material that could compromise the security or functionality of our website.
We reserve the right to restrict or terminate access where these Terms are breached.
GENERAL CONDITIONS
We reserve the right to refuse or restrict access to our services where reasonably necessary, subject to applicable law.
Information submitted through our website may be transmitted across multiple networks. Payment information is encrypted during transmission.
All website content, including images, product descriptions, graphics and other materials, remains the property of RAE BODY or its respective rights holders.
You may not reproduce, distribute, sell or commercially exploit any part of our website or services without prior written permission.
ACCURACY OF INFORMATION
We aim to ensure all information presented on our website is accurate, relevant and up to date.
However, product information, pricing, availability and other content may occasionally contain errors or become outdated.
We may update, modify or remove website content at our discretion, subject to applicable legal obligations.
Information provided on this website is intended for general informational purposes.
PRODUCTS, SERVICING & PRICING
Our collections, product availability and pricing may change without prior notice.
We reserve the right to modify or discontinue products and services, subject to existing contractual obligations and applicable consumer laws.
All prices are displayed in the currency selected on our website unless otherwise stated.
We aim to represent our products accurately through photography, descriptions and specifications. However, variations in screen settings and display technology may affect how colours and finishes appear.
Nothing in these Terms excludes any rights or guarantees available under Australian Consumer Law or other applicable legislation.
PRODUCT AVAILABILITY
Certain RAE BODY products may be available exclusively through our online store or in limited quantities.
We reserve the right to limit product quantities, restrict purchases or discontinue products where reasonably necessary.
Product descriptions, specifications and availability may be updated as our collections evolve.
While we take care in presenting our products, individual expectations and experiences may vary.
Your statutory consumer rights remain unaffected.
ORDERS, BILLING & ACCOUNT INFORMATION
By placing an order with RAE BODY, you agree to provide accurate, complete and current information, including your contact, delivery and payment details.
We reserve the right to review, refuse or cancel orders where reasonably necessary, including in circumstances involving suspected fraud, payment issues, stock availability or incorrect information.
If an order is cancelled after payment has been received, any refund due will be processed in accordance with applicable law.
You are responsible for ensuring your account information remains accurate and up to date.
For information about returns, refunds and exchanges, please refer to our Returns & Refunds Policy.
OPTIONAL THIRD-PARTY TOOLS
Our website may provide access to third-party tools, applications or services.
These tools are operated independently of RAE BODY and may be subject to their own terms, conditions and privacy policies.
Where permitted by law, third-party tools are provided without additional warranties from RAE BODY.
We recommend reviewing the relevant provider's terms before using these services.
THIRD-PARTY LINKS
Our website may contain links to external websites, platforms or services.
These links are provided for convenience and do not necessarily indicate an endorsement or affiliation.
RAE BODY does not control the content, security or practices of third-party websites and is not responsible for their operation, except where required by law.
We encourage you to review the relevant terms and privacy policies before engaging with external websites.
CUSTOMER FEEDBACK & SUBMISSIONS
We welcome feedback, reviews and suggestions relating to RAE BODY and our products.
By voluntarily submitting reviews, comments, images or other content, you grant RAE BODY a non-exclusive, royalty-free licence to use, reproduce, edit, publish and share that content for legitimate business and promotional purposes, subject to applicable law.
You confirm that any material submitted is accurate, lawful and does not infringe the rights of another party.
We reserve the right to remove content that is misleading, offensive, unlawful or otherwise inconsistent with these Terms.
PERSONAL INFORMATION
We respect the importance of protecting your personal information.
Any personal information collected through our website is handled in accordance with our Privacy Policy and applicable privacy legislation.
Please review our Privacy Policy for information about how personal data is collected, used, stored and managed.
ERRORS, INACCURACIES & OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product details, pricing, promotions, delivery charges or availability.
We reserve the right to correct this information and update website content where necessary.
Where an error affects an existing order, we will address the matter in accordance with applicable consumer laws and contractual obligations.
PROHIBITED USES
You agree not to use our website or services in any way that is unlawful, misleading, harmful or disruptive.
Prohibited activities include:
- Violating applicable laws or regulations.
- Infringing intellectual property or privacy rights.
- Transmitting malicious software or harmful code.
- Collecting personal information without authorisation.
- Interfering with website security or functionality.
- Using our website for fraudulent or deceptive purposes.
- Reproducing or exploiting website content without permission.
We reserve the right to restrict or terminate access where these conditions are breached.
DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We aim to provide a reliable shopping experience and products that meet their stated descriptions and applicable quality standards.
Our website and services are provided on an “as available” basis.
To the extent permitted by law, RAE BODY does not guarantee uninterrupted access to our website or that our online services will always be free from technical errors.
To the maximum extent permitted by law, RAE BODY is not liable for indirect, incidental or consequential losses arising from use of our website or services.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, including those provided under Australian Consumer Law.
INDEMNIFICATION
To the extent permitted by law, you agree to indemnify RAE BODY, its affiliates and representatives against losses, claims or expenses arising from your unlawful use of our website or breach of these Terms.
This provision does not limit any rights or remedies available to you under applicable law.
SEVERABILITY
If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision will be limited or removed to the extent necessary.
The remaining provisions will continue to apply.
TERMINATION
These Terms remain effective while you access or use our website and services.
You may discontinue use of our website at any time.
We reserve the right to suspend or terminate access where these Terms are breached or where reasonably necessary to protect our website, customers or business.
Termination does not affect any rights or obligations that have already arisen, including applicable consumer rights.
ENTIRE AGREEMENT
These Terms, together with any policies expressly incorporated by reference, form the agreement between you and RAE BODY regarding your use of our website and services.
They supersede previous communications or understandings relating to the same subject matter, except where otherwise required by law.
GOVERNING LAW
These Terms are governed by the laws of Australia.
Any disputes arising in connection with these Terms will be addressed in accordance with applicable Australian laws and legal processes.
Nothing in this section limits rights available under mandatory consumer protection legislation.
CHANGES TO THESE TERMS
RAE BODY may update these Terms from time to time to reflect changes to our products, services, business operations or legal requirements.
Any updates will be published on this page, together with a revised date where appropriate.
Your continued use of our website after updated Terms take effect constitutes acceptance of those changes to the extent permitted by law.
We encourage you to review this page periodically.
CONTACT INFORMATION
For questions about these Terms of Service, please contact our team.
Email: team@raebody.com
Website: www.raebody.com
© RAE BODY. All rights reserved.