Shipping policy
Shipping Policy
We're committed to delivering your Rae Body order safely, efficiently, and without complication.
Below is everything you need to know.
Where We Ship
We currently ship to:
- Australia
- New Zealand
International shipping is available to select destinations (availability shown at checkout).
Processing Times
Orders are packed and dispatched within 1–2 business days (Monday–Friday, excluding public holidays).
Once your order leaves our warehouse, you'll receive a confirmation email with tracking details.
Shipping Timeframes
Australia
- Standard Shipping: 5–10 business days
New Zealand
- Standard Shipping: 5–10 business days
International
- Delivery times vary by destination (typically 7–14 business days)
- Regional and remote areas may require additional time.
Shipping Costs
Australia & New Zealand
- Free shipping on orders over $75
- $9.50 flat rate for orders under $75
International
- Shipping rates are calculated at checkout based on destination and selected delivery method.
Tracking Your Order
Once dispatched, you'll receive a tracking number via email.
If you haven't received your confirmation, please contact us at: team@raebody.com
Delivery Delays
While we aim for timely delivery, occasional delays may occur due to:
- Courier network disruptions
- Public holidays
- Weather events
We appreciate your patience and will assist where possible.
Need Assistance?
For any questions regarding your order or delivery timeframes: team@raebody.com